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Amazon purchase support

We're here to help.

Bought a RENESSY product on Amazon? Contact our support team directly in English, German, French, Italian or Spanish.

+49 69 60664612 · hello@renessy.com

For faster support

Please have these details ready

Amazon order number

This lets us identify your purchase quickly.

Issue and photos

Briefly describe the issue and add a photo if it helps.

Support hours

Support in English, German, French, Italian & Spanish

Monday–Sunday · 09:00–18:00
Central European Time (CET/CEST)

Contact form

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Send us the details and our support team will reply by email.

Messages outside service hours are handled in the next service period.

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Delivery, return or refund?

Amazon can resolve order-fulfilment issues fastest

For delivery tracking, a wrong item, an Amazon return or an Amazon-issued refund, please use “Your Orders” in your Amazon account. For product questions, defects, care or troubleshooting, contact RENESSY here.

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