+49 69 60664612
ContactAmazon purchase support
We're here to help.
Bought a RENESSY product on Amazon? Contact our support team directly in English, German, French, Italian or Spanish.
+49 69 60664612 · hello@renessy.com
For faster support
Please have these details ready
Amazon order number
This lets us identify your purchase quickly.
Issue and photos
Briefly describe the issue and add a photo if it helps.
Support hours
Support in English, German, French, Italian & Spanish
Monday–Sunday · 09:00–18:00
Central European Time (CET/CEST)
Contact form
Prefer to write here?
Send us the details and our support team will reply by email.
Messages outside service hours are handled in the next service period.
Send us a message
Contact us directly
hello@renessy.com
ContactDelivery, return or refund?
Amazon can resolve order-fulfilment issues fastest
For delivery tracking, a wrong item, an Amazon return or an Amazon-issued refund, please use “Your Orders” in your Amazon account. For product questions, defects, care or troubleshooting, contact RENESSY here.
WhatsApp is optional and operated by WhatsApp/Meta. When you open WhatsApp, data may be processed under WhatsApp's terms. You can always use email or this form instead. See our Privacy Policy.


